Popeyes Louisiana Kitchen

Reviews

• Felicia L.

  star star star star_border star_border 5 June 2026

  I am a fan of Popeyes. I do like their biscuits but Church's biscuit is my first choice. The fried chicken here is pretty solid. I haven't had KFC in a long time and I don't plan to anytime soon.
  
  Anyways I was one of those millenials that went out of her way to get that infamous hypebeast spicy chicken sandwich that rivaled Chick-Fil-A's version. I went on a Tuesday during lunch time, which was probably a bad idea because of the usual Tuesday special (2 pieces for a low price that I can't recall at the moment; it's cheap). Coupling this Tuesday special and the spicy chicken sandwich hype made for a very long line at Popeyes. I was little in line for 30 minutes, but to get the food took less than 5. The staff seemed kind of slow in terms going through the line but I guess it was crowd control + dealing with this newfound hype of the spicy chicken sandwich (which was well documented in several news articles).
  
  The spicy chicken sandwich was very good. Inside the sandwich was a very crispy, juicy, spicy chicken breast. It was given to me fresh, so hot that it burned my mouth. I wasn't a fan of the sides (fries and mac and cheese), I should have stuck with the OG cole slaw and mashed potatoes. In addition to the long line, there was a long drive thru line as well.
  
  Parking is somewhat limited. If you don't find a parking spot, there is a Lowe's nearby but it's a few steps away. This location is right by the PGBT, between Lowe's and the old Toyota of Plano dealership. Overall, this was a solid spot to get a fried chicken fix. I hope the sandwich comes back soon.

• Michelle S.

  star star_border star_border star_border star_border 5 June 2026

  This location is really convenient as I can walk five minutes down the road and grab a quick bite, however, they have a lot of issues.
  1. Apparently their soda machine is messed up so there are no drinks, wasn't even offered tea (went through the drive through).
  2. Three times now they've messed up my order and either forgotten sides or forgotten an entire part of my order if I ordered more than one meal.
  3. Tried to talk to the manager about my missing order, got told I was wrong and they put everything in there.
  4. Got someone else's order - full chicken with no side as opposed to strips with a side and an extra side.
  
  Just don't waste your time or money. Go somewhere else.

• Diane E.

  star star_border star_border star_border star_border 4 June 2026

  This place has got the worst service. I love their food but everytime I go there they have a problem. Drive thru isn't working. Employees don't show up and most of the time I get the wrong food. I think there is another Popeyes a little farther away, I will try that one. This location is lost...

• Pana B.

  star star star star star 17 May 2026

  The manager is the hardest working person! All this chicken sandwich hype has been next level crazy for Popeyes. Our food was fresh and quick and the drive thru cashier (8/27 @ 7:30pm) was sweet and so polite.  Hang in there Popeyes!!

• Karina F.

  star star star_border star_border star_border 16 May 2026

  There service sucks. I call their phone and they NEVER answer. Their food is okay though.